Strongguard began in 1996 as an idea formed around a kitchen table in Virginia, Queensland. The concepts underpinning Strongguard were formed as a result of unmet need in the industry. At this time, it was apparent that the roofing and guttering industry needed more client-centred services. Providing these services to an unrivalled standard has always been at the forefront of our priorities. In 1999, David Batt – now Managing Director – joined the Strongguard team as an estimator. For several years following this, our turnover doubled annually. Then, in 2002, Warren Hebbard joined the Strongguard crew. Warren had already spent many years working in the sheet metal industry. This made him a very valuable addition to the company. At the time of Warren’s arrival, we were operating from beneath a house in Nundah.
With Warren and David’s hard work, our success continued throughout the subsequent years. Then, in 2004, we moved into a new premises in Hendra. This is the premises that we still occupy today. However, as you would imagine, it looks a lot different than it used to. Our team currently comprises 6 estimators, 2 office administrators, and a large team of roofing specialists. In total, Strongguard now employs as many as 30 people, during peak periods.
Despite our considerable growth and enduring success, we have not forgotten the principles on which Strongguard is built. The same ideas that were conceived around a kitchen table in Virginia still underpin every job we attend. Namely, these are the principles of honesty and integrity. We always give our customers accurate and honest advice with regard to roofing and guttering solutions.
We never prioritise money or work over the needs of our clients. We have found that our forthcoming approach is beneficial when it comes to developing the best solutions. By working with our clients and educating them as we go, our team is able to provide quality solutions on your terms. In most cases, this makes our clients feel as though their needs have been properly addressed.
To consolidate our customer-based approach, we ensure that we use only the finest quality materials. Having been closely involved in roofing services for over twenty years, we know that long-term solutions are the only acceptable solutions. We have seen the consequences of short term ‘quick fixes’ on roofs across Brisbane. That is why we only settle for the best. At Strongguard we never take shortcuts, and we never compromise on quality.
Our aim is to make our clients feel as though they have been treated in a manner that is both professional and friendly. This normally means our clients have no issues recommending us to family and friends. In fact, referrals form a very large part of our client base. We strive for growth and to achieve this, we will always meet the roofing needs of South East Queensland.